I went to US Cellular with my mom due to battery issues, the rep at US Cellular said nothing was showing up wrong with the battery. She recommended Face It® however to purchase a new battery(confusing I know, since there was “nothing” wrong with it). We decided to go ahead and check out this store that I had never heard of. As soon as we walked in we were greeted and asked if we needed help. I did not catch the name of the lady that helped us, but she was awesome. She easily could have just sold us the battery and went about her day, but she took the time to explain why there was in fact something wrong with the battery. She answered all of our questions and then some. No pushy upselling or trying to rush us out of the store. I would definitely recommend doing business at this store and plan to continue shopping there myself